Privacy Policy

Effective Date: May 12th, 2025

1. Introduction

American Factory Wheel (“AFW”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or interact with our services.

2. Information We Collect

  • Personal identifiers such as your name, email address, phone number, and shipping address
  • Information about your vehicle or wheels that you voluntarily submit through our forms
  • Photos or descriptions you provide as part of our OEM Purchase Program
  • Technical information like browser type, device, IP address, and website usage patterns

3. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide quotes for our OEM Purchase Program
  • Schedule and manage rim repair appointments
  • Send SMS updates regarding your transaction
  • Improve our website and service experience
  • Comply with legal requirements and prevent fraud

4. How We Protect Your Information

We implement reasonable security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data is stored in secure systems and only accessed by authorized personnel.

5. SMS & Mobile Data Privacy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

6. Your Choices

You may choose to:

  • Opt out of SMS messaging at any time by texting STOP to any message received.
  • Request access to, correction of, or deletion of your personal information by contacting us

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to improve functionality and analyze user behavior. You can control cookie preferences through your browser settings.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after any changes indicates your acceptance.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@americanfactorywheel.com
Phone: (619) 795-1048
Address: 8745 N. Magnolia Ave, Suite D, Santee, CA 92071